Welcome to Alangush. By accessing our website, placing an order, or using our services, you agree to the following Terms of Service.
Alangush provides food products, herbal products, Siddha products, and other related products through this website. We reserve the right to update products, prices, policies, and these terms when necessary.
We make reasonable efforts to ensure that product descriptions, images, prices, ingredients, and other information are accurate. However, product packaging, appearance, colour, or other details may occasionally differ from the images displayed on the website.
All orders are subject to availability and acceptance. We reserve the right to cancel or refuse an order in cases such as product unavailability, incorrect pricing, suspected fraudulent activity, payment issues, or incorrect customer information.
All applicable prices will be displayed on the website. Customers can use the payment methods available during checkout, including Cash on Delivery where offered.
Any applicable taxes, delivery charges, or other charges will be shown during checkout where required.
Orders are generally delivered within 5–8 business days, subject to location, courier availability and other circumstances.
Delivery dates are estimates and may occasionally be affected by courier delays, holidays, weather conditions, incorrect addresses, or other circumstances beyond our reasonable control.
Order cancellations, replacements, returns, and refunds are governed by our Return and Refund Policy.
Customers should inspect their order after delivery and contact us promptly if they receive an incorrect, damaged, leaking, opened, or defective product.
Customers are responsible for providing accurate information, including their name, mobile number, email address, billing information, and delivery address.
We are not responsible for delivery problems caused by incorrect or incomplete information provided when placing an order.
Customers should carefully review product labels, ingredients, usage instructions, warnings, and storage instructions before using or consuming a product.
Herbal or Siddha products displayed or sold through the website should not be considered a substitute for professional medical diagnosis or treatment. Customers should seek appropriate professional advice when necessary.
Website content, including our branding, graphics, photographs, text, designs, and other original materials, may not be copied, reproduced, distributed, or commercially used without appropriate permission.
We aim to keep our website and services available and accurate. However, we cannot guarantee uninterrupted or error-free access at all times. Maintenance, technical problems, or circumstances outside our control may temporarily affect availability.
Customers must not misuse the website, attempt unauthorized access, submit fraudulent orders, interfere with website functionality, or use the website for unlawful purposes.
To the extent permitted by applicable law, Alangush will not be responsible for indirect or consequential losses resulting from misuse of products, incorrect information supplied by customers, courier delays, or circumstances beyond our reasonable control.
Nothing in these Terms is intended to exclude or limit rights or remedies that cannot legally be excluded under applicable consumer law.
We may update these Terms of Service when required. Updated terms will become effective when published on the website.
These Terms of Service are governed by the applicable laws of India. Any disputes will be subject to the applicable jurisdiction in India.
For questions regarding orders, products, payments, shipping, returns, refunds, or these Terms of Service, please contact Alangush using the contact information provided on our website.